We were aiming to improve the end-to-end experience, thus this update touches multiple features.
We added a central point with a to-do list that writes itself. All tasks assigned to a Kwest user that require attention can not only be delivered through Slack or email but can also be found in our inbox view. Users don’t lose track and set their own priorities
We re-shaped the way to start flows.
When there is the need to execute a process at a certain point in time there is our scheduling function. Perfect to prepare installation projects, start a monthly reporting cycle, or standardized onboarding processes.
Additionally, we added a quick start button to start flows with a single click. This makes it more convenient to trigger actions immediately; this can be an incident that needs to be handled or a documentation that needs to follow an installation.
We introduced roles into the flow builder so flow steps can be assigned more dynamically. The person who triggered a flow can now be addressed through a standard variable and features like the name can be accessed in the contents of the flow.
Custom roles can also be created so when a flow needs adjustments later on it can be done with just a few clicks.